To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • If exchanging for a new size, please enter the size you'd like in the notes
  • You will get a confirmation email with the shipping guidelines once the return request is approved
  • Return and exchange requests can take up to 2-3 weeks to process


What items are returnable?

You can return or exchange your items within 14 days of receipt of your shipment. If item is received later than 14 days you will be eligable for store credit only. 

  • Items must be in original condition
  • For clothing, items must be unwashed and unworn
  • In the original packaging

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • There are no charges for return or exchanges
  • Original shipping charges are non-refundable unless item was defective or incorrect. 
  • You are responsible for the charges of the return shipping unless item is defective or incorrect.


How soon will I get my refund or exchange?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.
  • If you are doing a return, we need up to 2-3 weeks to process